We placed an online pickup order at Asad’s Hot Chicken, and they accepted it immediately. We arrived about 30 minutes before closing, but the restaurant was already closed. They canceled our order 15 minutes after accepting it, even though we were already there waiting. Very disappointing — if you’re going to close early, at least don’t accept online orders or notify customers ahead of time.
Also, this store has gotten noticeably worse — the portions have become much smaller, with less chicken and less sauce compared to how it used to be, and compared to other Asad’s locations.