My wife blew a tire while heading down to a Phoenix Suns game with some friends and had to leave the vehicle parked outside. For anyone has been to his son’s game. Once you go inside, you cannot go For anyone has been to his sons game. Once you go inside, you cannot go back out and come back in so we navigated this whole issue through phone calls and text messages. This was not going to be an easy repair either being that she has 24 inch wheels The police said it would be fine as long as somebody was coming to fix the tire. I was unable to come down so I called Mr. Tire, and, without hesitation Juan responded and he raced down there within 30 minutes of my call. He communicated with me via text and calls the entire time and when we realized the tire was unable to be repaired, he put on the spare. He was polite, accommodating, and even waited around after he was finished to make sure the vehicle was locked securely. I was able to pay him through Zelle and it was an unbelievably easy transaction from start to finish. Customer service is a dying entity, and Juan showed some of the best customer service I have been witness to in quite a long time. I didn’t think there were people around anymore that cared. He could have easily left her stranded down there and forced to call a two truck but navigated his way through the problem with professionalism and surprisingly a remarkably bubbly attitude. What a great guy. Thanks so much.