Commercial Ice Machine Troubleshooting Tips - San Diego, CA
These are general tips associated with most commercial ice machines. Always consult your manufacturer’s operation manual for instructions and troubleshooting help specific to your exact machine.
Machine isn't Running
If the unit won’t run properly look for following:
Unit is unplugged – Plug in the machine or have the power cord replaced by an authorized technician if it’s damaged.
Machine is turned off – Either flip the ON/OFF toggle switch to on or press the ON button.
Circuit breaker tripped or fuse has blown – Check if the circuit breaker is tripped and needs to be reset. If the fuse is blown, have it replaced.
Control board issues – Check the control board for any signs of incorrect grounding or sensor misinterpretation that could trigger safety shutdowns.
Condenser fan motor – Ensure the condenser fan motor is operating properly to prevent high pressure situations that can cause the machine to shut down. Regular maintenance is essential to avoid dirt buildup on the condenser.
Machine isn't Making Ice or is Making Low Amounts of Ice
When a commercial ice machine won’t make ice or makes low amounts of ice, check for the following:
Water supply is disconnected – See if the water supply valve is switched off or supply hose is disconnected.
Water-float valve and screen are dirty – Clean the valve and screen to ensure proper ice production.
Water line is clogged – Clean out any obstructions in the water line.
