The shorter dark haired woman at the front is so so sweet and kind! I think she is the manager or owner, not sure but she was definitely a highlight of my visit. She was genuinely concerned about making sure I got the outcome I needed and took my booking last minute. The space was clean and cute and easy to find. It seems most of the practitioners are European for those who care, it seemed some clients were even speaking to them in Russian in case having an authentic Russian experience is meaningful to you. I was serviced by Katya, she was professional and diligent. I will say she could be slightly aggressive and I wouldn’t describe her as pleasant, but she was very professional and precise which I appreciated. One or two of my fingers are not the correct shape though and are different from the others, I only noticed at home. The extreme cuticle work was not too painful but I don’t think it’s for everyone…if you love deep well-done cuticle work and Russian manicure then this is definitely a place for you. Altogether, I had a great experience and would highly recommend this place.