We had parking and gave a legal 15-day notice to cancel it on January 15. However, we were still charged $2,100 on February 1. When we called, Kenny said it was a company system glitch and the money would be refunded soon. But after many follow-up calls, we kept getting the same excuse. Eventually, Kenny blocked our number. When we tried calling from other numbers, someone answered but gave no proper response—and then we were charged another $2,100. They are still not responding and only giving excuses.