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I adopted a puppy from ATS around a year ago, and Iโm extremely happy with the quality of the breed. My puppy is fit, healthy, active, and very cheerful. The staff was excellent during the adoption processโpolite, patient, and honest. They never pressured me into buying a pricier breed or misled me in any way.
However, their post-purchase support needs improvement. As a first-time pet owner, I reached out to their ATS Care number multiple times for guidance, but they were often hard to reach and rarely called back. Some of my queries had to be repeated several times as they were forgotten.
Overall, great experience in terms of getting a healthy and well-bred puppy, but better customer support would make it perfect. Thanks for giving me the best puppy!