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888 PDR

  • Repair Service in Dallas
  • Open now
  • 4.8
    (233)
888 PDR
Reviews
4.8 out of 5
(233 reviews)
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Tiffany Mansell
8 months ago
I had the pleasure of working with David. He helped me and kept me in the loop every step of the way. They were so flexible with scheduling. Even if I had any concerns, he put my mind at ease and answered all of them homestly. They came to me with a rental and no money out of pocket!!! Very pleased with the wonderful work they did on my car. When I got my car back I was more in love with my car just like the day I bought it. I didn't take a lot of before and after pics but here are a few... Thank you so much 888PDR for saving my car and doing such an amazing job. I'll be coming to u in the future!!!
Brenda Roque
a month ago
I had hail damage on my car and 888 PDR made the whole process so easy. David G explained everything clearly, helped me with the insurance side, and the results were amazing. My car looks brand new again and you can’t even tell it had dents. Super professional, honest, and fast turnaround. Highly recommend!!
Cody Hutchens
2 months ago
I worked with Brandon Campos for my hail damage repair. Him and the team at 888 are phenomenal. They did everything they said they would do. They picked up my car at my house, dropped off a rental, stayed in contact during the claim and repair phase, and brought my car back looking amazing. I won’t lie, the $1k incentive was also a nice touch. No money out of pocket but money back in my pocket. Will recommend them to anyone needing service.
Jonathan Perez
2 months ago
I worked with Ryan to get my truck taken care of and it was hands down the best experience. He explained everything to me in a way it made since and took care of my truck faster than expected. Will definitely be giving him a call next time and sending him to friends
Bri Donihoo
3 months ago
I’m absolutely fed up with this company. A few years ago, they did an excellent job fixing my hail damage — quick, professional, and my car looked brand new. That’s why I went back to them after my wreck in July. Huge mistake. Things started out fine — they arranged a tow the next day and promised affordable repairs while working with my insurance. But after that, it turned into a nightmare. It took until mid-September (over two months!) to get my car back, and every time I checked in, I got the same excuses: “waiting on insurance” or “parts on back order.” After calling my insurance and other repair shops, it was obvious those excuses didn’t add up. When I finally got my car back, it looked like it had been pieced together by someone who didn’t care. My bumper wasn’t secured properly and was literally hanging — I have no idea how they even drove it back to me that way. It was delivered late at night, so I didn’t see all the issues until the next day. The underside of my car was also hanging down. Completely unacceptable. To their credit, they gave me a free rental while “fixing” their mistakes so I could make an upcoming trip. But when I finally got my car back again, it was dead! They had jumped it without even telling me, and this time, my bumper had been GLUED on. Yes, glued. Their communication has been pathetic. The main person I dealt with completely ghosted me — no returned calls, no follow-ups. Every time I show up at the shop, I get the same song and dance about how “shocked” they are and “so sorry,” but then nothing ever happens. Meanwhile, my car is still not right, and we haven’t paid them a dime — nor will we until they make it right. The company keeps blaming a “third-party mechanic,” but that’s not my problem. I hired them to repair my car, and their name is the one on the line. After almost six months of dealing with this mess, I’m beyond disappointed. I went back because of good past work, but now I wouldn’t trust them to change a tire. This company needs to step up, own their mistakes, and actually take care of their customers — not string them along and hand back unsafe vehicles.
Geldrys Díaz
a month ago
Wow!! John came to my house wanting to fix my cars hail damage. We helped me file the claim, got me a rental the same day and when i GOT MY CAR BACK IT LOOKED LIKE NEW!! 5 STARS!!
Cal Vector
9 months ago
Car was absolutely cooked from hail. Insurance estimate was ~$5400 in damage. They had my car for a weekend and I got it back looking good as new for $0 out of pocket. I was offered free rental cars and vehicle delivery at every opportunity. Unparalleled customer service, top notch results.
Kelsey J. Espinoza
2 months ago
This business did a great job on fixing my hail damage and even detailed my car before returning back to me. During the job was getting done, Osiel put me in a car rental and even brought my car to my job. I highly recommend this shop for your vehicle.
Michelle Ortiz
7 months ago
I would love to thank this company for your help during the hail damage my new car got. Thanks to Jose for making the process go so fast I didn't have to wait on anything they did everything for use. Before and after pictures
Nathan Pickens
a month ago
Great service!! My car was really bad due to the hail storm! But 888 PDR made my car look brand new! And the customer service was AMAZING! I highly recommend!
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