November 14 2023
Poor Customer Service!
I’m a very easy going person, so it takes a lot for me to write a negative review.
I’ve also had many clothes dry cleaned here, and the DRY CLEANER does an excellent Job!
On this particular day (Wednesday, Nov 8th) I decided to have a classic jersey tailored, and had the most uncomfortable experience with the tailor! During the entire process she mumbled rude comments under her breath, didn’t use pins to mark the adjustment, and scoffed when I ask if details such as the side slits and sizing patches and could be preserved.
Her exact words were “I don’t know if I can do this, but I’ll text you Sunday or Monday!” It’s now Tuesday, almost a week later and no word from her. Something didn’t feel right, so I decided to pop in and check on the status of my jersey.
IT HAS BEEN RUIND! The proportion are off (looks like something SpongeBob squeak pant could fit), the stitching is different making the changes obvious, and there’s chalk marks all over it from where she tried to make adjustments!
Plus, I was over charger, even when I brought the issues up at the front counter, they ignored the problem. Now I’m Jersey-less and let down!
-An Upset Customer!