I was originally told the job would take 3 days, but it ended up taking 10 due to the wrong parts arriving — understandable, things happen. However, I called on a Friday to confirm I’d be collecting the car on Saturday and was told to come at 1pm. When I arrived, the bumper still wasn’t on the car. I waited almost 2 hours for it to be fitted, only to be told the alignment wasn’t done and I’d need to come back another day.
To make matters worse, I later noticed that a piece of the bumper grille was still missing. I reached out to the shop to follow up, and was completely ignored — no response at all.
While the owner seems like a decent guy, the experience was unprofessional, communication was poor, and the job still isn’t fully complete. I won’t be going back and can’t recommend this place to others.
I’m aware of the many 5-star reviews and I can understand why others have had a good experience — but unfortunately, this was just my experience.