Please do not ever use these repair agents, they don't know what they are doing, their technician broke the screen of our 65 inch JVC TV and refused to repair the tv, we have waited for 4 months for our TV to be repaired and now they tell us we must pay for the tv screen, seriously, you call yourself professional TV repair agents. This matter will be taken further with our attorneys and we will advise everyone not to trust this dishonest repair agent.