2RS Electrical Maintenance Services

Terms and Conditions for MVHR Installation and Servicing Offer 1. Eligibility • The offer is available to both residential and commercial properties within [insert service area]. • The promotion applies only to the installation and servicing of MVHR units as described in these terms and conditions. • The offer is available to new customers or for existing customers who are upgrading their existing MVHR systems. 2. Scope of Service – Installation • The offer covers the supply, installation, and commissioning of a new MVHR unit suitable for the property’s size and requirements, as determined by our initial survey or consultation. • The installation will include: • Fitting of the MVHR unit to the property’s ducting and ventilation system. • Integration of the unit into the electrical and plumbing systems as required. • Testing of the unit to ensure proper operation and compliance with safety regulations. • Detailed user instructions for operating and maintaining the unit. • Any necessary additional works (e.g., ducting upgrades, electrical work, or building modifications) will be quoted separately and are not covered by the promotion. 3. Scope of Service – Servicing Offer • The offer includes a servicing package that covers: • Annual inspection and maintenance of the MVHR unit, including filter replacement and system cleaning. • Performance checks to ensure the system is operating at maximum efficiency. • Basic servicing labor, including cleaning of ducts and fans as specified in the manufacturer’s guidelines. • Any additional repairs or replacements not covered in the basic servicing package (e.g., faulty components, damaged parts) will be quoted separately. • The servicing offer is valid for [insert duration, e.g., 12 months] from the date of installation. 4. Pricing • The promotional price for installation of the MVHR unit is [insert price], which includes the unit, installation, commissioning, and testing. • The promotional price for servicing is [insert price], which includes the annual inspection, maintenance, and filter replacements as specified above. • The total cost of installation and servicing (if selected together) is [insert price]. • Additional charges may apply for non-standard installations, repairs, or upgrades to ducting or electrical systems that may be needed to accommodate the MVHR unit. • The promotional offer is valid until [insert expiry date]. After this date, normal pricing will apply. 5. Payment Terms • A deposit of [insert amount, e.g., 30%] is required upon confirmation of the installation booking. • Full payment is due upon completion of the installation, or as otherwise agreed in writing. • For the servicing offer, payment is due upon receipt of the invoice, which will be issued after the service is performed. • Accepted payment methods include [insert payment methods, e.g., credit card, bank transfer, direct debit]. 6. Scheduling and Appointments • Installation and servicing appointments must be scheduled at least [insert number] days in advance. • If the customer needs to reschedule or cancel an appointment, they must notify us at least [insert number] hours/days before the scheduled time. • Failure to provide adequate notice may result in a cancellation fee of [insert amount]. • The customer must ensure that the installation site is accessible and ready for the work to be carried out on the agreed-upon date. 7. Warranty • The MVHR unit installed under this offer comes with a [insert warranty period, e.g., 5 years] manufacturer’s warranty, covering defects in materials or workmanship. • The warranty does not cover damage resulting from improper use, lack of maintenance, or third-party alterations. • The installation service itself is covered by a [insert warranty period] workmanship warranty, which guarantees the quality of the installation. 8. Customer Responsibilities • The customer is responsible for ensuring that the installation site is clear of obstacles and accessible on the day of installation. • The customer must ensure that the MVHR system is maintained in accordance with the manufacturer’s guidelines, including replacing filters and scheduling regular maintenance (if the servicing offer is not selected). • If the MVHR unit requires servicing or repair due to user error or neglect (e.g., failure to replace filters or perform necessary maintenance), the customer may be charged for additional labor or parts. 9. Compliance with Regulations • All installations will comply with current building codes, health and safety regulations, and local electrical and mechanical standards, including [insert relevant regulations, e.g., Building Regulations, Part F in the UK]. • The MVHR system will be installed by qualified and certified engineers. • The customer will receive a certificate of compliance upon completion of the installation, indicating that the unit has been installed in accordance with all relevant standards. 10. Liabilit

T Terms and Conditions for Fitting New Consumer Units 1. Eligibility • The promotion is only available to residential customers within [insert service area]. • The promotion applies only to the fitting of a new consumer unit and does not cover additional work, upgrades, or repairs not specified in the initial quote. 2. Scope of Service • The service includes the supply and installation of a new consumer unit, which will meet all current safety standards and regulatory requirements. • The consumer unit provided will be suitable for the customer’s specific requirements, as assessed during the initial survey or consultation. • The fitting of the new consumer unit includes disconnecting the old unit and connecting the new unit to the existing wiring, ensuring it complies with [insert local electrical code, e.g., IEE Regulations in the UK]. 3. Pricing • The promotional price is [insert price] for the complete fitting of a new consumer unit, including installation, testing, and certification. • The price quoted is for standard installations. Additional charges may apply for non-standard installations, upgrades, or repairs required to meet regulatory standards. • The promotional price is valid for bookings made before [insert expiry date] and for installations completed within [insert timeframe, e.g., 30 days from booking]. 4. Appointment and Scheduling • The installation must be scheduled at a time that is mutually convenient for both the customer and the service provider. • Any changes or cancellations to scheduled appointments must be made at least [insert number] hours/days before the appointment time. • Late cancellations or no-shows may incur a cancellation fee of [insert amount]. 5. Liabilities and Warranty • All work will be carried out by qualified, certified electricians. • The new consumer unit and installation are covered by a [insert warranty period] warranty, covering defects in materials or workmanship. • The company is not liable for any issues arising due to pre-existing electrical faults or problems caused by third-party modifications or unapproved work. 6. Compliance and Safety • The new consumer unit will be installed in full compliance with the current regulations set out by [insert relevant safety standards, e.g., UK Wiring Regulations 18th Edition of the IET Wiring Regulations (BS 7671)]. • A safety certificate will be provided to the customer once the work is complete, confirming that the installation is compliant with all applicable laws. 7. Payment Terms • Payment for the installation must be made in full upon completion of the work, unless otherwise agreed. • Accepted payment methods include [insert payment methods, e.g., credit card, bank transfer, cash, etc.]. • If payment is not received within [insert number of days] days, a late payment fee may be applied. 8. Limitations • The company reserves the right to amend or terminate the promotion at any time, without prior notice. • This promotion cannot be combined with any other offers or discounts. • The promotion is only valid for new installations and not for repairs, replacements, or upgrades to existing consumer units. 9. Customer Responsibilities • The customer must ensure that the area around the current consumer unit is clear of any obstacles that could prevent the installation from proceeding smoothly. • If the installation site is deemed unsafe or unsuitable by the technician, the customer will be informed, and an alternative solution or additional charges may be required. 10. Customer Support • For inquiries, changes to appointments, or any issues regarding the promotion, customers can contact [insert contact details, e.g., phone number, email]. • Support is available Monday to Friday, from [insert business hours, e.g., 9 AM to 5 PM].