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1st Service Heating and Air

  • 5
    (168)
1st Service Heating and Air
Reviews
5 out of 5
(168 reviews)
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Denise Lipscomb
3 weeks ago
Dustin and his apprentice came out and checked everything out. Dustin was very clear about the issues and addressed our concerns as well as what he knew were very concerning. I appreciated the fact they were willing to get to me in a quick time frame. Thank you and look forward to getting my AC fixed.
Janet Roccanova
3 weeks ago
We have been using 1st Service Heating and Air for many years, both for our business properties and our personal properties, and truthfully I wouldn't think of using any other company. It is a multi-generational family business with a wealth of wisdom and experience, reasonable prices and fair business practices. Time and again they have gone over and above for us. They value the quality of their work and customer satisfaction over making a fast buck, which is something rare and precious these days. Everyone who works at 1st Service is both very personable and highly professional. 100% recommend!
Kristen Segebarth
4 months ago
Dustin is thoroughly knowledgable about his craft; he can solve any issue and is good at recommending options. He is also generous with his time, puts customer service first, and willing to do whatever it takes to meet customer needs! He's the best in the industry!
Tina Tillery
Edited 3 months ago
I had First Service Heating And Air come and check out my furnace because it was short cycling. And I am so pleased with my service. My furnace is older and I have the option of having pressure switches, an igniter and flame sensor being replaced at a very good price! I’m so glad I have a service person to recommend those repairs versus having a whole new furnace installed. I would highly recommend First Service Heating And Air when it comes to your HVAC system.
Shirley Ratliff
3 months ago
1st Service Heating And Air Are The Best.They Got Our Mini Split Back Up And Running. They Explained Everything To Us What Was Wrong With It. We Are 100% Satisfied With Their Work. We Give Them 5 ⭐️⭐️⭐️⭐️⭐️ Rating. Thank You So Much 1st Service Heating And Air. 👍
Jean Ann Smallwood
3 months ago
They took time to explain everything to me, and I appreciate that they work from the time they got here and double checked everything, before they left so think you for your service today march, 4 2026
Sergio Ramirez Martin
3 weeks ago
Butch is your guy! This company is family owned, local, and they are super professional and reasonable. Will keep their card for next time. Such nice folks!
emmersnikerdoodles
Edited 8 months ago
Had water damage to our house and they came out to give a us a bid for removing our heat pump for the renovation. They were very professional and kindly helped us clear a drain line to avoid further water damage to the house. Thank you for looking out for us! 9/22/25- Dustin did an excellent job removing and replacing the heat pump! He was very through and kept everything nice and clean. He was very pleasant to work with and first service should be proud to have him on board. Give the man a raise!
Wendy McAllister
9 months ago
We love Dustin at 1st service! It is nice to find someone who cares about your hvac system as much or more than you do and Dustin fits that bill. He is knowledgeable and seems interested in staying current with new types of systems. Would definitely recommend him and his dad Butch.
Shirley Roberts
6 months ago
Dustin came and checked out our unit and was so polite and knowledgeable. He discovered the issue and will schedule to come back for repair. Thanks Dustin
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