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1st Service Heating and Air
5
(152)
Call (859) 333-5191
Call now
1st Service Heating and Air
Call (859) 333-5191
Call now
Reviews
5 out of 5
(152 reviews)
5
5
4
3
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1
Kristen Segebarth
a month ago
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Dustin is thoroughly knowledgable about his craft; he can solve any issue and is good at recommending options. He is also generous with his time, puts customer service first, and willing to do whatever it takes to meet customer needs! He's the best in the industry!
Lacee Daffron
3 months ago
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As always, the technician was informative, knowledgeable, personable, honest and was able to quickly resolve the issue with my furnace in one trip. I couldn’t be happier with my experiences with this company, from start to finish!
Rita King
Edited 5 months ago
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We have dealt with 1st Service for at least 9 years and have had excellent service. Butch and then Dustin have fixed our problems and installed a whole new system in ‘21 to replace the original one built into our 1978 home. We love the ease and comfort of the system and the thorough follow-through of the representatives. They have always provided good service and good advice. We highly recommend this company.
Tina Tillery
Edited a month ago
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I had First Service Heating And Air come and check out my furnace because it was short cycling. And I am so pleased with my service. My furnace is older and I have the option of having pressure switches, an igniter and flame sensor being replaced at a very good price! I’m so glad I have a service person to recommend those repairs versus having a whole new furnace installed. I would highly recommend First Service Heating And Air when it comes to your HVAC system.
Jean Ann Smallwood
4 weeks ago
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They took time to explain everything to me, and I appreciate that they work from the time they got here and double checked everything, before they left so think you for your service today march, 4 2026
Laura Dicks
6 months ago
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Dustin did an excellent job. She showed me proof of everything and asked permission before doing anything. He was honest and up front. Very knowledgeable and efficient. Very respectful.
Stephen Mullins
6 months ago
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Dustin and his father do quality work and take great pride in the service they provide for their customers. Dustin and his father went above and beyond during my install of a heat pump and would highly recommend this company to anyone needing their services.
emmersnikerdoodles
Edited 6 months ago
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Had water damage to our house and they came out to give a us a bid for removing our heat pump for the renovation. They were very professional and kindly helped us clear a drain line to avoid further water damage to the house. Thank you for looking out for us!
9/22/25- Dustin did an excellent job removing and replacing the heat pump! He was very through and kept everything nice and clean. He was very pleasant to work with and first service should be proud to have him on board. Give the man a raise!
Elbert Noel
4 months ago
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Very professional as always and explained everything so I could understand. Ill be calling if I need anything else and at the first of the year ill be joining the yearly ordeal and pass it on to others. Can't find very many you can trust and do quality work. Thank you and have a blessed day.
Wendy McAllister
6 months ago
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We love Dustin at 1st service! It is nice to find someone who cares about your hvac system as much or more than you do and Dustin fits that bill. He is knowledgeable and seems interested in staying current with new types of systems. Would definitely recommend him and his dad Butch.
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