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1st Responder Towing & Transport LLC

  • 5
    (19)
1st Responder Towing & Transport LLC
Reviews
5 out of 5
(19 reviews)
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Suzanne Yax
4 weeks ago
Truly Phenomenal Service – Highly Recommended! We cannot say enough good things about Nathan at 1st Responder Towing & Transport. From start to finish, the experience was seamless. He provided outstanding, efficient communication and fair pricing, but what impressed us most was the prompt and meticulous care he took with our daughter's car. Beyond his professionalism, Nathan is a kind and honorable person. It is rare to find that combination of technical skill and genuine integrity. We highly, highly recommend his services to anyone in need!
Shaun Ervin
7 months ago
Nathan with 1st responder towing & transport goes above and beyond. He is the ONLY person I recommend and rely on for ALL of my towing or transport needs. He's a family man that takes pride in his craft and his passion is unmatched. I respect and appreciate Nathan and his ability to help me out whenever possible. He has even gone way out of his way when I was stranded during a canyon ride. 110% recommend and I wouldn't use anyone else.
Nhina Nguyen
3 months ago
Our family has used this tow company many times and we highly recommend! Nathan is always quick with responding and arrives promptly. Super friendly and helpful with useful tips which is amazing when you are already having car troubles. Can’t thank Nathan enough for all the times he has come to help with a tow or even a key lockout. The best!!
Ethan Welch
5 months ago
Nathan came and towed my car in rush hour traffic with an hour heads up, for very cheap. This is not a tow-truck driver, this is a customer service expert. I got to ride along in the tow truck with Nathan and he was very personable and you can just tell, a very great guy. Thank you, Nathan! Highly recommend his business.
Jer Downey
a year ago
So you blow the rear tire on your motorcycle flying down route 5, after the initial shock/fear kicks in you're able to pull over to the busiest freeway shoulder on the planet and assess the situation. After calling AAA (member for 27 years) and two other tow companies no one is willing to come get your bike on a flatbed. You're starting to panic because you're cooking on the side of the road in 80 degree weather worried if you'll be able to get you and your bike picked up before dark when all of a sudden NATHAN answers the call. He was the warmest person and super helpful immediately. He understood the situation and genuinely rushed to my aid. Within half hour he is loading my baby up onto the flatbed with extreme care. We have a great conversation on the half ride to the tire shop, which he personally called to have them stay open 20 past closing for us! I could not have been more relieved or grateful for his awesome service. Nathan is the man, reliable, affordable and friendly. I have saved his number in my phone for any emergencies on the road. Heavily recommend!!!
Charmaine Saunders
8 months ago
My experience with Nathan was exceptional AAA left me stranded for several hours. Nathan responded quickly with outstanding service. Had water for me to drink. His truck was immaculate and comfortable. Highly recommend this company!
Aaron Hook
3 years ago
They are the best, especially driver Nathan. He has help me out more than once and each time with fast and reliable professional service. Thank you again my friend, you'll be the first I call if I'm ever in need of service.
Sean Foy
a year ago
Nathan towed my sons car to be repaired. His communication was exceptional. Updating me every few minutes on ETA, Sent me photos of the car loaded, unloaded and handed over. I cannot stress how exceptional his communication and level of service were. Fairly priced also.
Mareve Flowers
2 years ago
How can I begin to describe the service and level of professionalism that I experienced with Nathan and 1st Responder Towing.... World-class service!!! From minute one Nathan was proactive, service oriented, articulate, kind and timely. He offered me water from the second he was getting my information. I sat down calmly inside his towing truck after having waited for a previous towing service, who's business license should be revoked (I had called Bees Towing in Tustin, CA... they had quoted me one thing and as soon as the driver hooked up my vehicle he called his "boss" and doubled the price. I immediately called Nathan again who returned my call when this dishonest towing company arrived. I ended up paying a "hook up fee" with Bees Towing but it was worth every penny to receive Nathan's honest service instead). Nathan's towing service was the complete opposite- transparent, professional, and kind. His truck was impeccable and I will say it again, he was God sent. My fiance and I are so happy and greatful for his determination to make a difference. We are remaining customers of 1st Responder Towing moving forward! Nathan, thank you, kindly. If you begin a yearly subscription service, please let us know. We are highly recommending you to our friends and family.
Han T
3 years ago
Need a tow? Stress no more and call Nathan. Other companies refused to tow my car because it was just inside, only few cars down into the parking structure. Nathan pulled up and helped push the car out so it can be loaded up on the truck. He was upfront with the price, the travel distance, and his towing plan. 5 stars and highly recommend to the public.
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