Water heater failures never happen at convenient times. When this Greenville homeowner woke up to cold showers, they needed help fast. Our technician arrived within the hour to diagnose the Icon System unit. The control board had stopped communicating with the heating element, leaving the family without hot water. After testing the electrical connections and resetting the system, we got everything running again. Don't let a water heater problem disrupt your routine when help is just a phone call away, available 24/7.