1-800-4A-GUNSAFE LLC

Frank and Jonathan were amazing! Our safe was delivered and placed with no mishaps or dents in our freshly painted new home. Flawless! Would recommend this gun safe store for any of your safe needs. Staff was knowledgeable and fun to talk to!

I purchased a Liberty safe in June of 2024. Shane could not have been more helpful at the time, and I was very happy with the entire experience. Now in December of 2025 the electronic lock started to become unresponsive, so I contacted the factory for support on the lock but after a day and a half did not get a response. I called Shane and described the problem, and he said he would contact the factory on my behalf. I thought it would be a few more days with my safe door stuck open and unusable. 15 minutes later he called to say he was on his way over to my house with a new electronic lock. I could not believe it. Literally within 45 minutes of me calling Shane about my problem he was at my door with a replacement lock. Ten minutes later I was back in business. I am not disparaging the factory as I understand the issues many businesses today are having with customer service support, so I really want to highlight the importance of having a relationship with the local providers. Shane, and his boss, are to be commended in the highest possible way for immediately taking ownership of this problem and fixing it. I could not be happier with the local shop and my Liberty safe. Every business says they stand behind their products and unfortunately, we know this isn't always true. Shane, and the ownership of 1-800-4A Gun Safe, have proven that they absolutely care about their customers and I could not give a better recommendation for dealing with them than this experience. Thanks again Shane!

We had an excellent experience! Jonathan and Frank were extremely professional, friendly, and knowledgeable. They took the time to thoroughly assess the issue with our safe and went above and beyond to make sure everything was repaired and working perfectly. Their attention to detail and commitment to customer satisfaction were outstanding. It’s rare to find such great service these days, and we truly appreciate the extra effort. We would highly recommend them to anyone in need of reliable, professional service.

Called yesterday because I had questions about my safe. They were super helpful, able to help me diagnose the situation over the phone, and gave me detailed instructions on how to fix it. I was able to solve the situation in just a few minutes, but they saved me a lot of hassle.

Called with questions about the Stealth biometric handgun hanger safe. These guys are in Arizona, I'm in Austin,TX, got to them by mistake, but that didn't matter. Shane took my call and they had that model in their store, he pulled it, took a picture of the bottom (because I had questions about the mounting holes) and texted it to me right away. Super helpful, outstanding customer support, and I'm not even a customer! You could not ask for better customer service that what they provide.

I was so impressed with my whole experience. Shane was very thorough and communicative on the phone. The 2 delivery/installers were very professional and careful moving this giant safe through my house and down the stairs. I was worried about 900lbs on my nice new floors but there was zero issues!

John and Team are excellent! You really should see their showroom even if you think you know what you want. Have a wonderful safe that is right for me and have been issue free for years now. Still remember my showroom experience where I was presented with so many brands, options and sizes. They did great in educating me and picking out the perfect one that fit my needs. Recently they walked me though how to do a battery change which I consider to be above and beyond service. Love it when a company stands by their products and supports their customers. You want to do business here!

Here’s my experience: I needed a safe moved 3 feet forward, and then back again a week later. I was quoted $900+ dollars. When I pushed back I was told it will take a whole team and special equipment because of the size and weight of the safe. I agreed. Today was moving day. The team? 2 guys. The special equipment? 4 furniture slip pads from Home Depot. The time? Maybe 5 minutes. Boy do I feel taken. Thanks for all the help guys. I learned a very expensive lesson today. Shane, please be more upfront with your customers. Everyone will walk away more satisfied.

Johnathon & Frank were awesome. After Johnathon helped me choose the right safe, he and Frank did a wonderful job when they delivered it. Very courteous and professional. I highly recommend them.

Great experience! Delivery was smooth, professional, and they even got there early ready to go. The delivery guys, Johnathon and Frank, were both professional and knowledgeable. Highly recommend this company if you need a safe!