Copper Ridge is an amazing clinic and the staff are all extremely friendly. My husky has a very delicate nature and she can be pretty skittish at times, but she has never had a problem with going to the vet since we switched to Copper Ridge. I also have a reactive pitbull, and they've been great with him as well. I'm able to call ahead and wait in my car until a room is open to avoid him becoming overly stressed, and he hasn't had any bad experiences with them. In fact, the staff have been able to take him to other rooms for testing/blood work, and he has happily followed them and left me behind. Copper Ridge staff also take their time and thoroughly explain everything, which I really appreciate. I've been to other vets in the past who rush through the visit and don't take time to explain anything. They have open communication, and I feel that they really listen to my concerns, and they address any and all questions I have prior to me leaving the office (and they make sure I know to call if any future questions or concerns arise). Also, Copper Ridge is very warm and welcoming, unlike the cold lonely offices I've been in previously. I really can't say enough good things about them, and I love having a vet I can finally feel comfortable taking my pets to ❤️